Application Engineering Technician In order to be considered for this position you will be required to apply, using your SKF email, via the following link:
In accordance with SKF Canada recruiting policy, please be advised that to be considered you must:
- Be in your current position for at least 12 months.
- Have received a Full Achievement or higher overall performance rating.
- Notify your current Manager of your application for this position.
Reports to: Application Engineering Manager
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Location: Scarborough, ON
Job ID: 22458
Salary Range: $60,000.00 to $83,000.00
Recruiter: Paul CenciRole
The Application Engineering team at SKF Canada is seeking an Application Engineering Technician to work from the head office in Scarborough, ON. The main responsibility of the Application Engineering Technician will be to manage the technical support desk, communicating directly through email or phone, in response to technical inquiries regarding our product. These inquiries will come from any and all existing and potential customers, as well as from colleagues internally. The inquiries can cover any of SKF’s product, including bearings, seals, lubrication, mounted products, and maintenance products.
Some typical questions might include:
- Identification of parts
- Product specifications, drawings, and comparison to competitor product
- Basic advice on application of product
The Application Engineering Technician will also oversee the work of others helping on the technical support desk, ensuring that inquiries are prioritized and being responded to in a timely manner, and checking for accuracy of work where needed.
The Application Engineering Technician is expected to work within their limits and to escalate inquiries to application engineers or other departments as needed.
Depending on their aptitude, the Application Engineering Technician may also have the opportunity to assist with other more technical projects within the Application Engineering department.
Extensive training will be provided and prior knowledge of SKF’s product line is not necessary. The successful candidate will be supported by our engineers across the country for guidance and mentorship.
Qualifications
- Mechanically inclined, with the ability to understand and interpret technical drawings and specifications
- Strong communication skills, both written and verbal
- Strong customer service skills
- Strong time management skills
- Education or work experience in mechanical or similar field preferred
- Bilingual French & English preferred, but not required
Please note internal candidates will receive a confirmation that they have successfully applied for position.
If you do not receive this confirmation, please verify with the recruiter, (indicated at the top), that your application was indeed received.This Position is NOT open for International Recruitment.